This Cookie Policy explains how PETLY LIMITED (“we”, “us”, or “our”), a company registered in New Zealand under NZBN 9429053356802, uses cookies and similar tracking technologies on our website, www.cushionpawpad.com.
This policy is designed to comply with applicable data protection regulations, including European Union and United Kingdom privacy laws, as well as relevant United States federal and state regulations.
1. User Consent and Choice
We value your privacy and provide full transparency regarding data tracking.
- User Control: A dedicated cookie banner is presented to you upon your first visit to our website.
- Prior Consent Required: All non-essential cookies are disabled by default. We will only deploy non-essential cookies on your device after you choose to click the “Accept” button on our cookie banner, signifying your explicit consent. You retain the right to modify or withdraw this consent at any time through your browser settings.
2. Types of Cookies and Retention Periods
Cookies are small text files placed on your device. We categorise these cookies based on their purpose and enforce strict retention limits in compliance with international privacy frameworks:
- Strictly Necessary Cookies: These are fundamental to the operation of our website, allowing you to navigate the site and utilise core features, such as the shopping cart and checkout functionalities. These are primary session cookies and are automatically deleted when you close your web browser.
- Analytical and Performance Cookies: These cookies help collect statistical data regarding website traffic and user patterns. They allow us to measure performance and improve site infrastructure. These persistent cookies remain on your device for a limited duration, typically expiring within 30 days to a maximum of 12 months, unless manually cleared sooner.
- Third-Party Cookies (Payment Processing): To facilitate transactions, our website integrates third-party services. Specifically, third-party cookies are deployed and handled by our payment gateway provider, Stripe. Stripe utilizes these cookies to assist with secure transaction processing, monitor operational functionality, and perform fraud detection during the checkout process. These cookies are managed directly under Stripe’s privacy and cookie protocols.
3. Managing Your Cookie Preferences
You can manage, restrict, or block cookies directly through the settings of your web browser. Most browsers permit you to reject all cookies or to receive a notification before a cookie is placed.
Please Note: If you choose to disable strictly necessary cookies via your browser settings, certain standard features of our website and checkout system may not function as intended.
4. Contact Information
If you have any questions or require further details regarding our use of cookies, please contact our privacy compliance team. We aim to respond to all enquiries within 48 hours.
- Company Name: PETLY LIMITED
- Website: www.cushionpawpad.com
- Email: pet@cushionpawpad.com
- Telephone: +642102879094
- Registered & Warehouse Address: 94b Union Road, Howick, Auckland, 2014, New Zealand
